Our Shipping Policy
Welcome to Himart UK online store. We are committed to providing a seamless shopping experience. Please review our shipping policy to understand the procedures and options available for your order.
Processing Time
Orders are processed within 1-2 business days (Monday through Friday, excluding holidays). Once your order is processed, you will receive a confirmation email with your shipping details.
Shipping Methods and Delivery Times
We offer the following shipping options:
Standard Shipping: (7 – 15 business days): Available for all orders.
Expedited Shipping: (1-5 business days): This available at an addtional cost.
International Shipping: Currently we ship only to United Kingdom, USA, Canada and Brazil. We are continuously working to expand this list.
Free Shipping
Free Shipping is provided on all orders from £20 and above.
Orders below £20 attracts varying shipping charges depending on the shipping address. This charges will be calculated at check out.
Shipping Rates
Shipping rates are calculated based on the total weight of the items and the shipping destination. Exact shipping costs will be displayed during checkout before payment is made.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order on our website or via the shipping carrier’s site.
Delivery Delays
While we strive for timely deliveries, certain circumstances like weather, holidays, or carrier delays may affect shipping times. Please allow for additional time during peak seasons or in case of unforeseen delays. We will keep you informed of any significant delays.
Shipping Restrictions
We do not ship to P.O. Boxes, APO, or FPO addresses.
Some remote areas may experience longer delivery times.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date to resolve the issue.
For damaged items, please include photos of the package and the product.
Contact Us
If you have any questions or concerns about our shipping policy, feel free to contact our 24/7 customer service team at sales@himart.co.uk
Thank you for shopping with us!
Himart UK
contact@himart.co.uk