TERMS & CONDITIONS FOR HIMART
Effective Date: September 10th, 2024
These Terms and Conditions (“Terms”) govern your use of the website www.himart.co.uk (the “Site”) operated by Emperor Global Business Limited (“we,” “us,” “our”). By accessing and using the Site, you agree to comply with these Terms. Please read them carefully before making any purchase or engaging with our services.
1. INTRODUCTION
Emperor Global Business Limited is a UK-based eCommerce business that ships products globally. These Terms apply to all users of the Site, including but not limited to visitors, customers, and merchants. By accessing the Site, you agree to be bound by these Terms, which include our Privacy Policy and any other legal notices or conditions published on the Site.
2. ELIGIBILITY AND REGISTRATION
2.1 Age Restriction: By using our Site, you confirm that you are at least 18 years old, or that you are using the Site under the supervision of a parent or legal guardian.
2.2. Account Creation: To access certain features of the Site, including making purchases, you may be required to create an account. You agree to provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
2.3. Account Termination: We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms or if we detect fraudulent activity.
3. ORDERS AND PAYMENT
3.1. Placing Orders: All orders placed on the Site are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including product unavailability, pricing errors, or fraudulent activity.
3.2. Pricing: All prices on the Site are displayed in GBP (£) unless otherwise stated. Prices include VAT (where applicable) but exclude shipping costs. Shipping costs will be calculated and displayed at checkout.
3.3. Payment Methods: We accept a variety of payment methods, including credit/debit cards and online payment gateways. By submitting your payment information, you authorize us to charge the applicable payment method for the total amount of your order.
3.4. Currency Conversion: If you are making a purchase from outside the UK, your payment may be subject to currency conversion fees by your card issuer or payment provider. You are responsible for any such charges.
3.5. Confirmation: Once your order is placed, you will receive an email confirmation. This does not guarantee acceptance of your order. We reserve the right to cancel or limit quantities in an order.
4. SHIPPING AND DELIVERY
5.1 Shipping Information: We ship worldwide and offer a variety of shipping options, including standard and express delivery. Shipping charges and delivery times vary depending on your location and the selected shipping method. Shipping charges are displayed at checkout.
5.2 Delivery Timeframes: We aim to dispatch all orders within 1 – 3 days, but delivery times may vary depending on your location. Please note that delivery estimates are not guaranteed, especially for international orders which may be delayed due to customs processing.
5.3 International Shipping: For orders shipped outside the UK, you may be responsible for paying import duties, taxes, and customs fees. Please contact your local customs office for information regarding these charges.
5.4 Risk of Loss: The risk of loss for all products passes to you upon delivery. In the event of a delivery dispute, we may assist with claims against the shipping carrier.
5.5 Undelivered or Lost Items: If your order is lost or not delivered within the estimated timeframe, please contact us within 14 days of the expected delivery date. We will investigate the issue and may provide a replacement or refund.
5. RETURNS AND REFUND
5.1. Returns Policy: If you are not satisfied with your purchase, you may return it within days of receipt for a refund or exchange. The item must be unused, in its original packaging, and in resalable condition. Certain items, such as perishable goods or personalized products, are not eligible for returns.
5.2. Return Shipping: You are responsible for the cost of return shipping, unless the item is defective or incorrect. We recommend using a tracked service, as we are not responsible for items lost in transit.
5.3 Refunds: Refunds will be issued to the original payment method within the stated days as stated in the refund policy. Shipping costs are non-refundable.
5.4. Exchanges: If you wish to exchange an item, please contact customer service to arrange the exchange. Exchanges are subject to stock availability.
6. PRODUCTS DESCRIPTIONS AND AVAILABILITY
6.1 Product Descriptions: We strive to provide accurate descriptions and images of our products. However, colors, dimensions, and specifications may vary slightly from the pictures or descriptions due to differences in displays or updates in product manufacturing.
6.2. Availability: All products are subject to availability. We reserve the right to discontinue or modify any product at any time without notice. If a product you have ordered is unavailable, we will notify you as soon as possible and provide options, including a refund or an alternative product.
6.3 Pricing: Prices are displayed in GBP (British Pounds Sterling) and include VAT for UK-based customers. International customers may be subject to additional taxes, duties, and import fees based on their location, which are their responsibility. We reserve the right to adjust pricing without notice, but any changes will not affect orders already placed.
7. INTELECTUAL PROPERTY
7.1. Ownership: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Emperor Global Business Limited or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws.
7.2. Use of Content: You may access and use the content on the Site solely for personal, non-commercial purposes. You may not reproduce, modify, distribute, or exploit any part of the Site’s content without our express written permission.
8. LIMITATION OF LIABILITY
8.1. No Warranty: The Site and its content are provided “as is” and “as available,” without any warranties of any kind, either express or implied. We do not guarantee that the Site will be error-free, secure, or uninterrupted.
8.2. Limitation of Liability: To the fullest extent permitted by law, Emperor Global Business Limited shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or your inability to use the Site, even if we have been advised of the possibility of such damages.
8.3. Jurisdictional Limitations: Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
9.0 PROHIBITED USE:
You must not misuse our website by attempting to hack, introduce viruses, or engage in fraudulent activity. Any unlawful use of our website will be reported to the relevant authorities.
9. INDEMNIFICATION
You agree to indemnify and hold Emperor Global Business Limited, its affiliates, directors, employees, and agents harmless from any claims, damages, liabilities, or expenses arising from your use of the Site, your breach of these Terms, or your violation of any third-party rights.
10. PRIVACY AND COOKIES
Your use of the Site is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data. We also use cookies to enhance your browsing experience. By using the Site, you consent to our use of cookies as described in our Privacy Policy.
11. TERMINATION
We reserve the right to terminate or suspend your account and access to the Site at any time, without notice or liability, for any reason, including but not limited to a breach of these Terms.
12. GOVERNING LAW AND JURISDICTION
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. CHANGES TO THESE TERMS
We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of the Site after such changes constitutes your acceptance of the revised Terms. Please review this page regularly for updates.
12. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
Emperor Global Business Limited
Email: contact@himart.co.uk
Address: United Kingdom
By using our Site, you agree to these Terms and Conditions. Thank you for choosing himart.co.uk for your shopping needs!